Terms of Service

Last updated: May 2026

Please read these Terms of Service carefully before using our website or placing an order with Close Sense. By accessing our website or completing a purchase, you agree to be bound by these terms.

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Accurate Information

You agree to provide accurate, complete, and current information when placing an order, including your name, shipping address, email address, and payment details. Close Sense is not responsible for order issues resulting from inaccurate information provided by the customer.

Personal Use Only

Products purchased from Close Sense are intended for personal use only. Resale or commercial use of our products without prior written permission is not permitted.

Pricing

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to correct pricing errors at any time. If a pricing error is identified after your order is placed, we will contact you before processing.

Order Cancellation and Refusal

Close Sense reserves the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, high-risk, or in violation of these terms. If your order is cancelled, you will be notified and any payment collected will be refunded.

Product Use and Safety

Our products are intended to be used as directed. Customers are responsible for reading all product instructions before use. We strongly recommend performing a patch test on a small area of skin before full application, particularly for customers with sensitive skin or known skin conditions.

Close Sense is not responsible for any adverse reactions resulting from misuse of the product, failure to follow instructions, or failure to perform a patch test.

Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Close Sense and may not be copied, reproduced, or reused without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Close Sense shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.

Contact Us

For questions about these terms, please contact us at [contact.shoplexia@gmail.com].